632

karma

Karma calculation:

Lesson
10

Empathy in leadership

Just as feelings are important in rapid decision-making, so is empathy important to success in leadership. One CEO is quoted as saying, “if you really want to get the best out of people, you have to really hear them and they have to feel like they have been really heard.”

Lesson
15

Goal setting - reasonable and realistic

When setting a goal, define what level of performance of achievement you want to reach to feel satisfied with your efforts. If after a realistic period of time your performance or achievement leaves a lot to be desired, perhaps you should re-consider again.

Lesson
25

Positive change

A person who wants to make a positive change in their life will exhibit overexcitement and a readiness to start as quickly as possible — usually at the expense of doing proper research.

Lesson
15

What if a failure is your filter

The longer something takes and the more patience it requires, the more people it filters out along the way. Difficult goals are often easier to reach because there’s less competition if patience plays a big role in their accomplishment. Let patience be connected with your decisions.

Lesson
5

ITIL v3 is being discontinued part 2

The confirmed timings are as follows: ITIL v3 Foundation (English) to be discontinued as of 1 July 2021 ITIL v3 Intermediates (English) to be discontinued as of 1 January 2022 ITIL 4 Transition examination (English) to be discontinued as of 1 July 2022

Lesson
20

ITIL v3 is being discontinued

Now that ITIL® 4 has officially landed and the higher modules from the Managing Professional and Strategic Leader streams are establishing themselves in the market, hereby you may find a notice of the discontinuation of ITIL v3.

Question
16

project goals

Many times at the job interview (for a project manager) I listen the question: what is the most important in the project for you? the scope of delivery? the time limits? the costs? This question is set for understanding of the candidate.

Lesson
103

Three basic (and current) mistakes in Problem Solving

Even in the most performing organisations, people are confrontated to problems on a daily basis. What makes the difference between a high and a low performing organisation is the ability to solve efficiently the problems met on a daily basis. Low performing organisations simply take the problems as a bad chance and they are complaining about them to justify the low performance. High performing organisations take each problem as an opportunity to improve. Three basic mistakes in the Problem Solving process are: - Rush instead of thinking & acting fastly ; - Think too much and keep in the planning phase for many "good" reasons (meanwhile the problem has changed) ; - Run alone and not empower the team (no participative approach).

Lesson
5

ITIL 4 emphasis on value

ITIL 4 moves away from an emphasis on IT delivering services to, often times, internal business customers to a focus on IT, along with all other areas of an organization, coming together to rapidly deliver valuable products and services to customers.

Lesson
15

ITIL v 3 and ITIL 4 comparison

Version 3 of ITIL was released in spring of 2007 and differs from Version 2 in its approach. Where Version 2 focuses on aligning business units with the IT organization using technology-oriented processes, Version 3 has a much stronger business focus and promotes IT integration into the business units. ITIL 4 has managerial approach in it.

Lesson
25

ITIL 4 framework

ITIL, formerly known as the Information Technology Infrastructure Library, is the world’s most popular framework for IT service management (ITSM). Used across virtually every industry from technology to animation, ITIL is designed to help users align their IT services and business requirements, creating an atmosphere of continual service improvement that will ensure they can deliver the best end-products and services possible.

Question
74

How to motivate people?

Hello colleagues, I would like to ask question or rather open discussion on topic, which I suppose happens in a life of the PM.

Lesson
20

"Workplace Prisoners"

A workplace prisoner is someone who indicates they will stay at their organization despite the lack of motivation to give their best effort and a lack of positive things to say about their company.

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