What is IT Service Management (ITSM)? Classification of IT Services ITSM is a concept that involves delivery of IT services to customers and users. The lifecycle of IT services starts with strategy and continues through design, transition, and operation. Once in operation, continual service improvement is critical not only to the ongoing health of IT services, but also to support the changing, expanding, and simplification of business processes.
During COVID crisis keeping the motivation of team members especially being in the startup phase where physical meetings and motivating incentives were absent was really a challenging factor for us to meet our deadlines.
My position is SCRUM Master.
Most of us know the entrenched and also "newer" PM methodologies out there, used based on the industry, product, service or complexity.
Applying Value Stream and processes which is one of the 4 Dimensions of ITIL 4 Value Streams & Processes
Lesson #7: Lack of Accountability
Lesson #6: Risk Management
Lesson #5: Miscommunication
Lesson #4: Scope Creep
Lesson #3: Unrealistic Deadlines
Lesson #1: Keeping Teams on The Same Page
Lesson #2: Poorly Defining the Goals And Objectives
With millions of people working remotely, it’s worth asking the question – how do people and companies actually feel about working from home? it’s no secret that people value freedom of choice. what are the things people like about working from home?
Hi! I would like to know, which qualities, in your opinion, good leader should have? Thank you for your answers.
Hi, I would like to know how do you help new hires quickly get your business values? Thank you.
Hi, can you give me some advice how to manage a remote team during the coronavirus pandemic? Thank you.
Project owner left company, another one was not nominated.
Hello, after I pass test on Scrum Master and I already work in IT company and I know we are looking for scrum master, because we are switching to Agile - How I convince company I am right guy for that, but without any experience .
It is possible (or common) apply Scrum or any agile on long time project (2+ years) with high security level ? For example automotive project, where is common low level programming language (hardware level) and lots of testing ? Do you have any experience with this type of projects ?
As experienced managers, what do you see as the 3 most important skills which young people should work on or develop? Would it be possible to attach some interesting websites or materials, that are related?
As a leader, how do you deal with yourself and your environment and the people around you?