Criteria for Assessing Communication Competence

Success Problem

Communication competence is the ability to relate to others with accuracy, clarity, comprehensibility, coherence, expertise, effectiveness and appropriateness. It is a measure of determining to what extent the goals of interaction are achieved.

Impact

There are six criteria to evaluate this commpetence.The criteria include - adaptability, conversational -involvement, conversational-management, empathy, effectiveness, and appropriateness

Recommendation

To understand whether appropriate communication has been perceived, it is vital to obtain competence evaluations from the standpoint of both communicators and interested observers. Effective feedback is inevitable.

Category

• Personal Communication