15
CX strategy
Implementing a CX strategy is challenging.
MANAGERPORT®: Your harbor of professional management growth
Join the community. Share your wisdom - lessons
or link 
or a question 
.
Join the community. Share your wisdom - lessons
or link or a question .
MANAGERPORT® open community is a harbour of management wisdom, helping you navigate around professional management complexities and giving new insight with questions and answers.
2
20
CX delivery – the crucial role of employees
Developing customer-facing practice among employees
2
6
20
Things I learned about leadership
I sometimes get asked about lessons I have learned as a leader
15
Managing the human error within project
Perhaps all PMs know already that: a call or a long mail received, informing the PM that one of the project team members caused a critical issue on Production system that has very high impact.
6
6
20
Project cost estimation for Sales opportunity
PM receives an request from Sales to estimate the future project cost based on very vague scope definition / unspecified schedule / unclear customer requirements. Still the requirement is to provide it on short notice as project cost estimation is essential for ongoing opportunity.