5
Uncertain event
What is the uncertain event? Isn´t it the same as random event?
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10
Vision and mission of the permanent organization
What is the difference between the vision and mission of the permanent organization?
5
ITIL 4 emphasis on value
ITIL 4 moves away from an emphasis on IT delivering services to, often times, internal business customers to a focus on IT, along with all other areas of an organization, coming together to rapidly deliver valuable products and services to customers.
5
New roles in ITIL 4
According to ITIL 4, roles and responsibilities can be categorized or combined in many numbers of ways, depending on the organizational structure
10
Values appreciation
What is the difference between values appreciation and the project management competence area culture and values?
10
Writestorming
What is the difference between writestorming and brainstorming?
15
Lateral thinking
What is the difference between lateral thinking and „traditional thinking“?
5
Work and labour consumption
What is the difference between work and labour consumption?
10
Consulting, mentoring and coaching.
What is the difference between consulting, mentoring and coaching?
20
Concession contract
What is the Concession Contract in contrast with the Mandate Contract and/or Commission Contract?