Feasible scope

Success Problem

we had to deliver a product, whose development was not finished yet and delivery processes not set. Customer was informed about possible short delay. After long delay the new product was finally ready, but there was found limited possibilities to run.

Impact

Due to late product readiness and missing a functional delivery process – we lost another time to set the delivery process. Due to limited feasibility to run in all the customer sites, we had to remake technical concept and deliver to some customer sites an “older” product. Customer was disappointed, we did long delay and at the end did not deliver what was agreed (at some sites).

Recommendation

Consider feasibility of not finalized product – hold on the whole project or split it to two parts : feasible one and on hold (not feasible right now).

Category

• Scope