Issue Management

Success Problem

How to solve or manage issues effectively?

Impact

An issue is a gap between the manager actions and stakeholder expectations.

Recommendation

Issue management is a formal management process to anticipate and take appropriate action on emerging trends, concerns, or issues likely to affect an organization and its sta-keholders. Like the issues themselves, the process is multi-faceted and is enhanced by the strategic facilitation and integration of diverse viewpoints and skills. Issue management involves but does not solely focus on the following disciplines: • lobbying or government relations, • trend tracking or media monitoring, • strategic or financial planning, • law.

Category

• Negotiation