Lesson
15

Personal communication

Success Problem

The discussion partner does not leave adequate space for the speaking person. This can have more reasons: the partner is trying to gain attention, or to manifest the dominance or simply has not other possibility to intervene into the conversation.

Impact

The discussion can turn to controversy.

Recommendation

Use active listening. This is a communication method, based in attention paid to the speaking partner, in encouraging to open discourse and in continuous verification of the correct understanding of the received message. When speaking, try shorter sentences, ask others for their opinion.

Category

0 Comments

Forgot Password?

Don’t have account? Register here!

Please read the Terms of Use and Privacy Notice

User Agreement:
Check here to indicate that you have

We have sent an email with a confirmation link to your email address. In order to complete the registration, please click the confirmation link.

The link expires within the next 14 days.

Please check, whether the email is in the junk folder, since confirmation mails with backlinks are sometimes classified as spam.

Please press the button.
Save All Changes.