24
Applying ITIL 4 Value Stream and processes
Applying Value Stream and processes which is one of the 4 Dimensions of ITIL 4 Value Streams & Processes
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15
ITIL 4 extension
ITIL 4 / ITIL 3
22
In quest of serenity in your SME ?
To the owners or executive managers of SMEs looking for serenity and time control, even if they rarely think of it spontaneously, I like to advise to start with the implementation of a 5S system.
20
Operational level manager and corona crisis elimination
We are currently fully facing the COVID-19 pandemic and trying to overcome the obstacles that this time brings to our companies and organizations. What could this situation tell us? Could we have been better prepared as managers on operational level?
29
Argumentation
Trying to convince someone with an argument is an attempt to give reasons why you believe a statement, why you want something, or why you do something. The argument refers to your critical abilities, your reason.
10
Tactical level manager and corona crisis elimination
We are currently fully facing the COVID-19 pandemic and trying to overcome the obstacles that this time brings to our companies and organizations. What could this situation tell us? Could we have been better prepared as managers on tactical level?
14
Strategic level manager and corona crisis elimination
We are currently fully facing the COVID-19 pandemic and trying to overcome the obstacles that this time brings to our companies and organizations. What could this situation tell us? Could we have been better prepared as managers on strategic level?
5
Strategic and operative management
The differences between strategic and operative management of the permanent organization.
5
ITIL 4 emphasis on value
ITIL 4 moves away from an emphasis on IT delivering services to, often times, internal business customers to a focus on IT, along with all other areas of an organization, coming together to rapidly deliver valuable products and services to customers.
15
Manage Project Value
Companies face challenges around business opportunities and their value. They struggle to identify the “right” project managers within their organizations who possess the rare mix of business and project management skills.