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CX strategy
Implementing a CX strategy is challenging.
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MANAGERPORT® open community is a harbour of management wisdom, helping you navigate around professional management complexities and giving new insight with questions and answers.
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CX delivery – the crucial role of employees
Developing customer-facing practice among employees
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Things I learned about leadership
I sometimes get asked about lessons I have learned as a leader
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Managing the human error within project
Perhaps all PMs know already that: a call or a long mail received, informing the PM that one of the project team members caused a critical issue on Production system that has very high impact.
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Project cost estimation for Sales opportunity
PM receives an request from Sales to estimate the future project cost based on very vague scope definition / unspecified schedule / unclear customer requirements. Still the requirement is to provide it on short notice as project cost estimation is essential for ongoing opportunity.
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Network Diagram Templates Available at Creately
How can we make drawing network diagrams easier? The answer is by providing plenty of network diagram templates and the right shapes. Below are some network diagram templates that will be really useful for network designers, network administrators and anyone looking to come up with a quick network diagram. You can download them or modify them online using Creately’s network diagram software. https://creately.com/lp/network-diagram-software-online/ Simply click on any image to get started. These are just samples to get you started, once you start you can make use of the extensive set of library objects and we’ll even load them for you. Lets get started with a network topology diagram.
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How to Effectively Use an Online Whiteboard to Enhance Online Teaching
The COVID-19 pandemic has changed the physical ways and methods of teaching and learning, accelerating the digitization of them. Video conferencing has replaced the face-to-face engagement in a physical classroom; screen sharing and presentation slides have become the new whiteboard. As education is rapidly turning digital, the need for and the availability of tools to facilitate online learning and teaching has surged over the last few years; and online whiteboards are gaining popularity by the day.
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Managing the change requests in project efficient way
I am managing frequent changes in project scope - how to do this correctly? Is it possible to avoid frequent change requests in the project as it requires extra work to prepare a CR analysis, effort estimation, acceptance criteria, and project steering group approval?
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Positive feedback can work miracles
We live in a causal world, where everything is a chain of causes and consequences. Labeling something as a coincidence is just a lack of knowledge of the causes. One of the important cause and effect factors is feedback
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Manager more as a human
As a manager, leader, or team member, we can imagine to always follow not only one but two agendas, a task-oriented agenda and a basic people-oriented “agenda”