Perhaps all PMs know already that: a call or a long mail received, informing the PM that one of the project team members caused a critical issue on Production system that has very high impact.
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During second wave of COVID-19 in India, the situation was really harsh. Especially it was very hard for engaging medical workers. It was the time when most of the people wanted to take a leave from the company. Scheduling all the healthy employees and outsourcing to some medical volunteers is what worked for us.
Core values involved in conflict resolution
Look beneath the surface to identify deeper issues
Overcome an “us versus them” mentality
Avoid escalating tensions with threats and provocative moves.
Recognize that all of us have biased fairness perceptions.
- Paretos to have enough perspective? - Adapted measurement tools? - Experts? - An ishikawa diagram? - An indoor meeting with all the actors concerned? No indeed ! - Your legs - Your eyes
Trying to convince someone with an argument is an attempt to give reasons why you believe a statement, why you want something, or why you do something. The argument refers to your critical abilities, your reason.
An easy solution that does not require any usernames or passwords can lower the barrier of meeting people online. Privately. There are many commercially successful video conferencing platforms but in many articles you can find online the open alternative is not even mentioned. So I chose to not mention the others here. Just open alternatives. And when I say open, it means anyone is free to run an instance as part of their infrastructure or even use any of the available publicly-running instances.